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We dispatch orders placed before 3:00pm, Monday to Friday on the same day. Sometimes we can ship after the cut-off, but this cannot be guaranteed.
If you need to place an urgent order after our cut-off time, please contact our customer service team — we’ll do our best to help.
Delivery charges are calculated at checkout. They depend on the chosen delivery method, location, order value, and whether the shipment contains batteries.
PhonePartsFactory works with multiple delivery partners to offer the fastest possible service. 95% of next-day deliveries arrive on time. Please note: next-day delivery is not guaranteed. Delays can occur due to factors beyond our control (weather, traffic, temporary technical issues, etc.). If your parcel appears delayed, contact us — we’re here to help.
Please note we cannot refund shipping costs where a delay is caused by circumstances outside our control.
We offer a range of delivery options for mainland UK.
Orders over £250 qualify for FREE DPD Next-Day Delivery.
| Service | Price | Batteries Allowed? |
|---|---|---|
| Royal Mail Tracked 48 | £3.50 | No |
| Royal Mail Tracked 24 | £4.50 | No |
| DPD Next Working Day | Orders under £250 = £6.20 Orders over £250 = FREE |
Yes |
| DPD Next Working Day by 12:00 | £10.00 | Yes |
| DPD Saturday Delivery | £14.00 | Yes |
| Royal Mail Special Delivery by 1pm (signature required) | £8.00 | No |
Isle of Man, Channel Islands, Highlands & Islands.
| Service | Price | Batteries Allowed? |
|---|---|---|
| Royal Mail Tracked 48 | £3.50 | No |
| Royal Mail Tracked 24 | £4.50 | No |
| Service | Price | Batteries Allowed? |
|---|---|---|
| Royal Mail Tracked 48 | £3.50 | No |
| Royal Mail Tracked 24 | £4.50 | No |
| Royal Mail Special Delivery (1–2 days) | £8.00 | No |
| DPD (2-Day) | £14.00 | Yes |
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